Policy: Privacy, Returns, Shipping
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Privacy -
Security - Feedback - Shipping - Returns
Privacy Policy
Collection and Use of Information
When you use our web site, we will automatically collect certain information about your use of our site. This information may be used to analyze our site usage and to improve our marketing efforts and services.
When you use our web site to place an order, we will need to collect certain information from you. We will ask you to provide your name, mailing address, email address, telephone number and your credit card number. We will also use this information to notify you of special promotions and new product introductions.
This information as well as all other information collected will not be shared to any third parties except under the circumstances outlined below.
Disclosure of Information
We will NOT disclose your personal information except under the following circumstances:
- If required by law or legal process.
- If deemed necessary by us in order to protect the property and personal safety of us, visitors to our site and third parties.
- To third parties assisting us in processing services requested by you and billing and collection purposes.
By using our web site and providing us with information, you are consenting to our collection and use of your information described above. You may request to have all of your information collected and removed from our database by contacting our customer service department at 1-866-462-1456. We will remove your information in a timely manner, unless we are prohibited by law from doing so.
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Security
All personal customer information and payment information is collected using Secure Sockets Layer (SSL) encryption. All customer information is encrypted before being transmitted to us via the Internet. Additionally, all customer information on our server is secured against unauthorized access. Your credit card information will be used only to process our payment.
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Feedback
If you have questions or concerns regarding this Privacy Policy, or if you believe this policy has been violated, please notify our customer service department at 1-866-462-1456 We value your input and will do everything possibly to protect you, your child and your privacy when you use our site.
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Shipping Information
UPS: Use the guide when you order to determine exact shipping cost and delivery times.
STANDARD DELIVERY: delivery within 1-6 business days from ship date.
2nd DAY SERVICE: delivery within 2 business days from ship date.
Please do not use a P.O. Box as the shipping address as this possibly will delay the delivery of your shipment.
At this time, we are only able to accept and deliver orders within the United States (no APO/FPO and P.O. Box addresses) and Canada. We are unable to ship to other international addresses.
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Returns:
Any item may be returned within 15 days of shipment. Please state the reason for the return and please include a valid US mail address, a valid phone number and a valid email address where we may contact you.
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